Refund policy
The practical checklist for requesting a refund under the risk-free guarantee.
01 Risk-free window
Paid plans include a 7-day risk-free guarantee for eligible first-time purchases. The request must be tied to the original account and billing record.
- 1Request within 7 days of the first paid subscription charge.
- 2Include the account email and Stripe receipt if available.
- 3Explain what did not work so support can verify the request quickly.
02 Where to ask
Use the support channel linked from the account or billing area. Do not send payment details in public community channels.
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