help / advanced / terms-of-service
live article · 4 min read updated · 3mo ago
Advanced 2026-02-16

Terms of Service

By accessing and using this platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

How It Works

1

Acceptance of Terms

By accessing and using this platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2

Eligibility

You must be at least 18 years old or the minimum age required to consent to use the Services in your location, whichever is higher.

3

Platform Access

We grant you a limited, non-exclusive, non-transferable license to access and use the platform for lawful purposes.

4

User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5

Compliance

You agree to comply with all applicable laws and regulations when using the platform and its services.

Note These Terms of Service govern your use of the platform and its services. Please read them carefully before using the platform.

Payments & Refunds

1

Non-Refundable Payments

Except as expressly provided in the Refund Policy or where required by applicable law, all payments are non-refundable.

2

Subscription Renewal

Subscriptions automatically renew at the end of each billing period. To avoid renewal charges, cancel your subscription at least 24 hours before the renewal date.

3

7-Day Risk-Free Guarantee

We offer a voluntary 7-Day Risk-Free Guarantee for eligible first-time subscribers. This is a commercial benefit, not a legal obligation. Full details, including usage thresholds and conditions, are described in our Refund Policy.

4

Special Region Cancellation Rights

If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you have a legal right to change your mind and cancel your Subscription within 7 days of purchase without giving a reason. To exercise this right, you must inform us of your decision by making a clear statement before the cancellation period expires. We will reimburse all payments without undue delay, and not later than 14 days after being informed of your cancellation. If you have used the Services during this period, we may retain an amount proportionate to what has been provided.

Note Refer to our Refund Policy for full details on eligibility, conditions, and the refund process.

Termination

1

Termination by User

You may cancel your Subscription at any time through your account settings or by contacting customer support. Cancellation takes effect at the end of the current billing period.

2

Termination for Breach

If we terminate your access to the Services due to a violation of these Terms and you have a Subscription, you will not be entitled to any refund.

3

Termination by StratCraft

If we terminate or discontinue the Services for reasons other than your breach, we will provide a pro-rata refund for any prepaid, unused portion of your Subscription.

Liability & Warranty

1

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

2

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID IN THE SIX MONTHS PRECEDING THE DATE SUCH DAMAGES FIRST AROSE, AND $100.

3

Indemnification

You agree to indemnify and hold harmless StratCraft and its affiliates, officers, agents, and employees from any claims, liabilities, damages, expenses, and costs arising out of or related to your breach of these Terms or your misuse of the Services.

4

Jurisdictional Exceptions

THE LAWS OF SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR CERTAIN TYPES OF DAMAGES, SO SOME OR ALL OF THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS MAY NOT APPLY TO YOU.

Governing Law & Disputes

1

Governing Law

These Terms shall be governed by, and construed and interpreted in accordance with, the laws of the State of California, without giving effect to conflict of law principles.

2

Dispute Resolution

You and StratCraft agree that any disputes arising out of or relating to these Terms will be resolved exclusively in the state or federal courts located in San Francisco, California.

3

Export Controls

You may not export or provide access to the Services into any U.S. embargoed countries or to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List. You represent that you are not located in any such country or on any such list.

Changes to Terms

1

Right to Modify

We reserve the right to modify these Terms at any time. We will provide at least 30 days advance notice before material changes take effect.

2

Notification of Changes

For material changes, we will notify you via email to the address associated with your account. Non-material changes may be posted on the platform without individual notice.

3

Continued Use

If you continue to access the Services after the effective date of the revised Terms, you agree to be bound by the updated Terms. If you do not agree, you must stop using the Services.

Tips & Best Practices

Tip Regularly review these terms as they may be updated periodically
Tip Contact support if you have questions about any terms
Tip Keep your account information secure and up to date

Frequently Asked Questions

Can I share my account with others?
No, accounts are non-transferable and should not be shared with others. You are responsible for all activities that occur under your account, including any misuse by third parties.
What happens if I violate these terms?
Violations of these terms may result in suspension or termination of your account and access to the platform. If terminated for breach, you will not be entitled to any refund. We reserve the right to take appropriate legal action in case of serious violations.
Are payments refundable?
Except as expressly provided in our Refund Policy or where required by applicable law, all payments are non-refundable. We offer a voluntary 7-Day Risk-Free Guarantee for eligible first-time subscribers. For one-time plugin and Desktop App purchases, a separate 30-Day Money-Back Guarantee applies. Please refer to our Refund Policy for full details on eligibility, conditions, and the refund process.
Can the terms be changed?
Yes, we reserve the right to modify these terms. We will provide at least 30 days advance notice for material changes via email. Continued use of the platform after the effective date constitutes acceptance of the revised terms.
I am a resident of Brazil, South Korea, Mexico, or Taiwan. Do I have additional cancellation rights?
Yes. Residents of Brazil, Mexico, South Korea, and Taiwan have a statutory right to cancel their Subscription within 7 days of purchase without giving a reason. This right applies regardless of usage thresholds. If you have used the Services during the cancellation period, we may retain an amount proportionate to what has been provided. Reimbursement will be made within 14 days of your cancellation notice.
What is the maximum liability of StratCraft?
Our aggregate liability for all claims arising out of or relating to these Terms or the Services shall not exceed the greater of the amount you paid in the six months preceding the claim, and $100. Some jurisdictions do not allow certain limitations of liability, so these limits may not fully apply to you.
What age do I need to be to use the platform?
You must be at least 18 years old or the minimum age required to consent to use digital services in your location, whichever is higher.

Important Notes

Warning This platform is provided for educational and research purposes. Trading involves substantial risk and past performance does not guarantee future results. Users should seek independent financial advice before making investment decisions. Refund eligibility does not apply to trading losses or unsatisfactory investment returns.
Brand clarification
StratCraft (formerly QuantNexus) at stratcraft.ai — not quantnexus.ai (a different company).
For AI agents: agent.json capabilities file
Brand clarification
StratCraft (formerly QuantNexus) at stratcraft.ai — not quantnexus.ai (a different company).